Service availability
Services depend on origin and destination, capacity, customs requirements, local regulations, and the type of goods. Quotes shown by the website are estimates and are not binding offers until confirmed in writing.
Shipment information
Customers must provide accurate sender, recipient, address, contact, weight, dimensions, and item-description information. Prohibited and restricted goods must not be tendered without written authorization.
Tracking information
Tracking data is based on events recorded in the platform and may not represent real-time carrier telemetry. Delivery estimates can change.
Liability and claims
Liability, insurance, customs charges, delivery attempts, claims, and refunds must be defined in a separate approved policy consistent with applicable law.
Contact
Contact support using the details on the Contact page.